Venue General Manager/Director of Operations

Love to plan and execute seamless events on a large scale? Passionate about efficiency and public safety? If so, you may want to pursue a career as a director of operations with a specialization in sport and entertainment venue management.

venue general managerWhat Does Working as a Venue General Manager/Director of Operations Look Like?

As a director of operations, you will probably:

  • Oversee full-time and part-time staff.  
  • Develop budget planning for all operations and accomplish objectives within the allotted budget.
  • Establish plans for management of all aspects of venue management for a convention center, arena or stadium, including vendor communications and management, parking operations, cleaning and janitorial services, etc.
  • Act as the lead event manager on game/performance days.
  • Solve problems and identify needs and concerns from an operational perspective.
  • Ensure adherence to all administrative and safety policies and procedures.
  • Oversee staffing levels, working with supervisors prior to the event to ensure event is fully staffed.
  • Plan for and supervise or delegate billing and financial aspects of venue management.
  • Stay on the cutting edge of public safety policies and protocols, implementing practical strategies to protect both the public and performers.
  • Grow the client list through hiring and management of marketing strategists.

Venue General Manager/Director of Operations Salary and Forecast

While salaries vary greatly by venue size, level of responsibility and location, those working as director of operations typically earn a median salary of $128,200 (as of 2016).

director of operations salary range

Job opportunities for venue managers are growing at a rate of 7.10% nationally and at a rate of 14.4% in North Carolina.

job forecasting director of operations

What Education is Required to Work as a Venue General Manager/Director of Operations?

Most of these positions require at least a bachelor’s degree, and about a quarter require a master’s degree, graduate work or a graduate level certificate. The Graduate Certificate in Sport and Entertainment Venue Management fills a niche requirement specific to working as a director of operations for sports arenas, convention centers and entertainment venues. Those looking for a sport facility management certificate online find the program works well for those already working in the industry; the certificate provides the knowledge and credentials required for career advancement.

education requirements to work as a director of operations

Venue General Manager/Director of Operations Job Opportunities

Looking for real life examples of jobs that involve working with entertainment venues? Network through the International Association of Venue Managers to get to know colleagues and potential employers. Peruse job listings to see what employers expect, including facilities manager job descriptions and educational requirements.

The following are job titles commonly held in this field:

  • Director of Operations
  • Venue General Manager
  • Operations Manager
  • Director of Facilities
  • Facility Manager

Explore sport and entertainment venue management job opportunities.

Ready to Get Started?

Ready for a challenging and rewarding career? Apply now to get the education required for an exciting career in sport and entertainment venue management.

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Tuition and Monthly Payment Plans

Tuition and fee information for the upcoming semester can be found on the Cashier’s Office & Student Accounts website. NC State offers a monthly payment plan.

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